Shipping Policy

Shipping & Delivery Policy

1. Order Processing Times

  • Standard Processing: All orders are processed within 1–2 business days.
  • Order Cut-off: Orders placed after 5:00 PM IST will begin processing the following business day.
  • Weekend/Holidays: We do not process or ship orders on Sundays or National Holidays. You will receive a notification if there is a significant delay in your shipment due to high demand.

2. Domestic Shipping (Within India)

We offer reliable door-to-door delivery across India via our trusted logistics partners.

  • Standard Shipping: 4–7 business days. (Free for orders above ₹[Insert Amount]).
  • Express Shipping: 2–3 business days. (Available at an additional flat fee of ₹[Insert Amount]).
  • Tracking: Once your order is dispatched, a tracking number and a link will be sent to your registered email and phone number.

3. International Shipping

  • Delivery Windows: Estimated 7–14 business days depending on the destination country and customs clearance.
  • Customs & Duties: Please note that international shipments may be subject to import duties and taxes upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer.
  • Fragile Goods: Perfumes and jewelry are packaged in specialized, secure containers to meet international air-safety regulations.

4. Shipping Restrictions

  • Perfumes: Due to the flammable nature of alcohol-based perfumes, these items may be restricted to "Surface Shipping" in certain regions, which may slightly extend delivery times.
  • P.O. Boxes: We currently do not ship to P.O. Boxes or APO/FPO addresses to ensure secure, signed delivery.

5. Packaging & Security

To protect your luxury items:

  • Jewelry: Shipped in anti-tarnish pouches and rigid, unbranded outer boxes to ensure safety and discretion.
  • Perfumes: Securely padded with shock-absorbent materials to prevent breakage.
  • Discreet Shipping: For security, outer packaging will not explicitly mention "Jewelry" or "Perfume.

6. Cash on Delivery (COD) 

Available Across India offer Cash on Delivery for your convenience. You can pay in cash or UPI directly to the delivery partner at the time of delivery.
COD Details:
Available on all orders (no minimum or maximum value limit for most products).
A nominal COD handling fee of ₹79 will be added at checkout (this covers courier collection charges).
COD is not available for orders above ₹25,000 (high-value jewelry & bulk orders).
You can choose COD at the final checkout step.
How COD Works:
Place order → Select “Cash on Delivery”.
We process and dispatch your order via our trusted partners (Delhivery, and Shiprocket).
The delivery executive will call you before delivery.
You inspect the package and pay the exact amount (order value + shipping + COD fee) in cash or UPI.
You receive a digital receipt instantly.
Important Notes:
COD orders cannot be cancelled once dispatched.
In case of refusal or RTO (Return to Origin), you will be charged the round-trip shipping cost + COD fee.
For high-value items (Jewelry above ₹10,000), we recommend prepaid payment for faster processing and security.

7. Damaged or Lost Packages

  • If your package arrives damaged, please take a photo and contact us at 

    info@migzorn.com within 48 hours of delivery.

  • In the rare event of a lost shipment, we will conduct a full investigation with the courier and provide a replacement or refund once the loss is confirmed.